Documentation
Guides
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Start here
Work through these before taking orders.
Set up your dashboard
Add your branding, then connect your first VPN server.
Add a VPN server
Connect a supported Linux server and check its VPN status.
Connect a billing module
Install the module for your billing system and link it to a VPN product.
Complete the launch checks
Check billing, customer access and server capacity before taking orders.
Manage the service
Regular jobs and common problems.
Regular checks
Keep an eye on server capacity, failed changes and billing connections.
Fix a failed account change
Trace a failed change from billing to the customer, server and profile.
Connect your customer address
Point your chosen domain at VPN Dashboard and check HTTPS.
Resolve a payment awaiting confirmation
Check the order and finish payment if your dashboard is still waiting.
Report a dashboard outage
Check whether the hosted dashboard is unavailable and send us the details we need to investigate.
VPN servers and modules
Replace or retire VPN servers and update billing modules.
Reconnect a rebuilt server
Replace a server with a new connection command.
Retire a VPN server
Move active profiles before removing a server.
Upgrade a billing module
Replace module files without losing orders or service changes.
Billing systems
Install and configure the module you use.
Blesta
Install the module, add a module row and configure packages or selectable profile quantities.
WHMCS
Configure the server module, product automation and optional profile quantity choices.
WooCommerce
Install the WordPress plugin and connect products, variations and Woo Subscriptions events.
Paymenter
Add the server extension, configure a product and choose whether customers select a quantity.
Clientexec
Install the server plugin, add the connection and attach it to a Clientexec package.
WISECP
Add the service module and configure its server record, product settings and customer link.
FOSSBilling
Enable the product module, add the connection settings and configure the VPN product type.
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