VPN Dashboard

Guide

Regular checks

Check your connections and update billing modules safely.

Before you begin

Confirm that you have access to the relevant dashboard, billing and server settings before making changes. Do not paste enrolment commands, API tokens, signing secrets, passwords or private keys into support messages.

Procedure

  1. 1

    Review server status, available capacity and failed changes in the dashboard.

  2. 2

    Read the module installation instructions and schedule updates during a controlled maintenance window.

  3. 3

    When you rotate a token or signing secret, update the matching module setting immediately and confirm the connection status.

  4. 4

    Keep separate access to billing, DNS and your VPN server providers.

  5. 5

    Contact support with the time, account reference and exact error if a dashboard fault remains.

Expected result

Billing changes, customer access and server status are current with no unresolved failures.

If the result is different

Record the approximate time, dashboard address, account reference and exact error. Check the related billing request and server status before trying again.

Open support information