Complete the launch checks

Before you start

• A connected billing module and at least one ready VPN server
• Your VPN product configured in the billing system

Steps

1. 1

   Check that the billing module is connected to the right dashboard.

2. 2

   Check the product’s profile limit and whether it uses shared or dedicated servers.

3. 3

   Open the customer area from your billing system over HTTPS.

4. 4

   Check that at least one suitable VPN server is connected and has capacity.

5. 5

   Check that the product offers the VPN protocol you plan to sell.

6. 6

   Only open the product for orders when no setup failures remain.

If it does not work

Note the exact error and when it happened. Check the affected customer, server or billing connection before trying again. If you still need help, open a case and include the service reference. Do not send passwords, tokens, private keys or server credentials.