Complete the launch checks

Before you begin

Confirm that you have access to the relevant dashboard, billing and server settings before making changes. Do not paste enrolment commands, API tokens, signing secrets, passwords or private keys into support messages.

Procedure

1. 1

   Confirm the billing module is connected to the correct dashboard.

2. 2

   Review the product mapping, profile allowance and server access type.

3. 3

   Confirm the customer area opens securely from the billing system.

4. 4

   Confirm at least one suitable VPN server is connected and reporting capacity.

5. 5

   Confirm the required VPN protocol is enabled for the product.

6. 6

   Open order processing only after the dashboard shows no unresolved setup failures.

If the result is different

Record the approximate time, dashboard address, account reference and exact error. Check the related billing request and server status before trying again.