VPN Dashboard

Guide

Upgrade a billing module

Replace module files without interrupting orders or account changes.

Before you begin

Confirm that you have access to the relevant dashboard, billing and server settings before making changes. Do not paste enrolment commands, API tokens, signing secrets, passwords or private keys into support messages.

Procedure

  1. 1

    Download the current package from your VPN Dashboard account.

  2. 2

    Read the installation instructions included with the package.

  3. 3

    Back up the existing module files and settings.

  4. 4

    Pause automated order processing and install the update during a controlled maintenance window.

  5. 5

    Confirm the module connection, queue state and dashboard health before resuming order processing.

Expected result

The upgraded module is connected and order processing can resume without unresolved failures.

If the result is different

Record the approximate time, dashboard address, account reference and exact error. Check the related billing request and server status before trying again.

Open support information