Upgrade a billing module

Replace module files without losing orders or service changes.

Before you start

  • The current package and its installation instructions
  • A backup of the installed module files and settings

Steps

  1. 1

    Download the current package from your VPN Dashboard account.

  2. 2

    Read the installation instructions in the package.

  3. 3

    Back up the existing module files and settings.

  4. 4

    Pause automated orders while you install the update.

  5. 5

    Check the connection, queue and dashboard before reopening orders.

Expected result

The new module version is connected and order processing can resume.

If it does not work

Note the exact error and when it happened. Check the affected customer, server or billing connection before trying again. If you still need help, open a case and include the service reference. Do not send passwords, tokens, private keys or server credentials.

Get support